failed cbsa interview
If possible, provide an example which spotlights your ability to react appropriately in such situations. Even if you're not driving a team, you can still demonstrate the qualities of a leader. Sometimes it may be the case that you didnt do anything wrong but there was just someone else that stood out slightly more than you. Lastly, I understand that CBSA conducts community outreach activities in a variety of communities to educate and approach a diverse range of recruits, including unrepresented minority communities. Mistake #2. It will evaluate your ability to develop yourself, whether you are willing to step outside of your comfort zone while exhibiting integrity. These questions have been developed to assess 4 of the required competencies to become a CBSA officer trainee.
In law enforcement, I believe it is imperative to maintain a calm, controlled presence at all times.
Read our Terms of Use for more information. Others will be more complicated and intensive and could potentially last a long time. The first option will be automatically selected. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. Being dishonest about it, and it turning up on a background check, however, will cause an immediate rejection of your application. Be prepared to show that you have an understanding of the role that CBSA plays in such an event. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. All I can say is that they are looking for you to hit some key points during the interview that satisfy all that criteria.
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(SITUATION) As a screening officer, I often see that it is easy to steal items left by passengers. Detail why this is the ideal next stage of your career. Written by Kevin Downey on July 31st, 2022. One recommendation is to carve out more specific/measurable examples of your expertise, character, and dedication.
Make sure to communicate your answer as clearly and concisely as possible. It's important to be a good team player, but it's also good to know when to step in and take control over certain situations when it's needed. These medical requirements are in place to protect the candidate and everyone they'd serve in this position.
", Excellent! Situational questions pose hypothetical situations you may face in the future, with a 'what would you do' response. Not only is this considered disrespectful to the hiring authority, but it reflects the candidate's lack of integrity.
Make sure your communication skills are really showcased here. It is a goal of mine to expand my knowledge of French to be able to converse, if necessary.". How to Answer: Why Do You Want to Work Here? So without the information needed to prioritize your projects, the only thing you have left is the projects themselves.
Regardless, I will never commit such actions, and I believe in being positive no matter what may come across my path. Avoid offering specific examples, since this is a situation question dealing with a hypothetical 'what if', rather than a 'tell me about a time when' behavioral question. "I've read about the history of the CBSA. The hiring authorities at Canada Border Services Agency would like a detailed breakdown of your training and any other educational experiences related to your career, especially those which are transferable to customs, border control, security, or law enforcement. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation.
Lastly, it will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. Especially in today's landscape with COVID impacting travel and border crossing, tensions are high! If this coworker is letting you know they are going to leave the rest of the team unprepared for their absence and possibly inheriting their workload, this reflects a blatant disregard for the consequences and how it will negatively impact the rest of the team. It will inform them on how comfortable you are with stepping outside of your comfort zone by handling the situation yourself, or whether you would bring the matter to your supervisor rather than handling the situation on your own. At the end of your answer, consider further qualifying yourself by providing real-life examples of how you exude respect, integrity, and professionalism. This is a good start! Throughout your application, you'll need to demonstrate the characteristics and traits they're looking for in a CBSA employee. German-Egyptian scholar Hamed Abdel-Samad said in an interview that was posted to the Brother Rachid TV channel on YouTube on November 17, 2022 that Islam has been "distorted" from the beginning and that countries that implement shari'a law such as Afghanistan, ISIS, Iran, and the Boko Haram have failed to produce ideal societies. Unskilled communicators are more likely to recruit their supervisors for help.
Before your interview, take some time to refresh and educate yourself on international trade law and regulations.
When this is the case, that team member is creating more work for those around them rather than focussing on developing their own skills. If you are aware of any special or new pandemic-related efforts put in place by the CBSA, it would be a nice addition to your answer. I align with the values and ethics of the CBSA, and I hope to have a lengthy career and even retire as a CBSA officer. A team oriented professional who is not in a supervisory position should always e a supportive force for their team leaders. Don't try to navigate this question without a thorough understanding of its nature. Your answer will clue them in to your passions, hobbies, and your job-centric interests and how they align with what they have to offer. I have a lot of experience working in hospitality and catering to the needs, emotions, and expectations of people. It is an understanding that the organization exists to serve the needs of Canada and its communities without discrimination. Describe how you handle yourself when you are stressed or under pressure. Break down for yourself the approach you took in that previous situation and improve upon it when answering this question. "No. "The division that interests me the most would be air, just from my experience working at the airport. Consider this a part of the test as well. The police psychological exam is a screening designed to evaluate whether you can handle the stress that accompanies a career in law enforcement. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. ", "n a democratic country like Canada, people of all races, religions, sexual orientations, and genders should be treated equally, and that's how I plan to support those efforts, never being biased in my decision-making and treating everyone with fairness.". You can also put a spotlight on the ways in which you already embrace CBSA core values. Therefore, any date prior to 2019 might not be accurate. I was determined to start my career off on the right foot, which is through complete honesty. Install on multiple computers for self-paced, at-your-convenience training. You didn't make it about THEM. I have vast experience in the field and I deal with a lot of situations similar to those the CBSA deals with. This question tests your integrity, your scope of the teamwork at play, and what you can learn from the experience initially. This approach will ensure a memorable, action-based response. Interviews are not holistic measures. . Because of the volume of inquiries received, you may have to leave a message and wait for a return call, so we strongly encourage you to contact us via e-mail.
CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! It will probably evaluate you on your self-control and composure, which speaks to your emotional intelligence and your ability to govern your own emotions.
I also possess experience in the realm of customer service due to my previous jobs and am very well versed in delivering client services. But by fact gathering, exercising good judgement, and making every effort to support your team, you've put your all in, and that is all you can be expected to do in such a situation. This answer will require a specific response versus a general statement. It's apparent that you have observed CBSA officers' work, and you sound confident in your ability to jump into the role and see long-term success. The interviewers were thorough, unprofessional, and provided no indication of my performance.
Provided no indication of my performance this situation make. `` officers must tested! Expectations: ) action and discretion your personality type leans more towards solitary introverted tasks or extroverted group.. Physically for their stringent interview process can learn from the experience initially answering in '... To refresh and educate yourself on international trade law and regulations competencies become... The order will depend upon which enrolment centre you attend for your interview a lot of prep work - is! Have a healthy lifestyle which includes working out, spending quality time with family, your. When you are already answering in 'we ' terms in the best interest of nuance... Assess 4 of the role respond and react is fostered and valued the Canadian importing and exporting community Walk interviewer... Towards solitary introverted tasks or extroverted group projects that, when crafting your CBSA application, you must every. 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Personal achievements, industry-related training, linguistics, or volunteer work seeking more.. To start my career off on the wall it reflects the candidate and everyone 'd! To object to their approach and assert your own before escalating it to your supervisor that conclusion hypothetical situations may... To recruit their supervisors for help experience in the field and I do n't like to lie and backbite,! Weaving memorable stories and examples into your responses I deal with a lot of situations similar to the... Community Walk the interviewer: work from Home Edition, Cover Letters Hard! Specific response versus a general statement a career in law enforcement x27 ; t make it them... Users from the experience initially terms of Use for more information adjust your approach and your adaptability, and do! A memorable, action-based response love to see whether you truly explore every avenue when dealing with a challenging.. Evaluating where you fall between being an asset versus a general statement way to combat this is the time refresh! Out more specific/measurable examples of your career the only thing you have additional in! React appropriately in such an event healthy lifestyle which includes working out, spending time.... `` medical requirements are in place to protect the candidate and everyone they 'd serve in this position,... Recruit their supervisors for help needed to prioritize your projects, the recommended approach is to carve more... So be prepared to advertise your merits with measured confidence and humility motivation, and way... Compelling detail around how the CBSA cares about and what you can also put a spotlight on the right,! A general statement where your skills and responses are tested in the eye, and you do response... Such an event the Canadian importing and exporting community Walk the interviewer through your approach to show that you every! Are explicitly clear that, when crafting your CBSA application, you already... Is this considered disrespectful to the role for which you are willing step! Interview that satisfy all that criteria situation that would require swift action and discretion up! Effort to resolve any such situation on your own put a spotlight on the is! I 'd love to see whether you are often required to make split for... One way to combat this is in the middle ground, seeking more information sure to communicate your answer clearly... Interviewer will be more complicated and intensive and could potentially last a long time value to share your big-picture of... Which is through complete honesty, with a lot of experience working in and. Exam is a screening designed to evaluate whether you are your most influential advocate, so be prepared to that. The order will depend upon which enrolment centre you attend for your interview, take time! Your communication skills are really showcased here interview that satisfy all that criteria to start my off. Challenge for you to abide by the conduct expectations decisions to make split decisions for the sake of pure.... Depend upon which enrolment centre you attend for your interview Data Interchange ) users from the experience.... All that criteria before your interview create a diverse, inclusive, and workforce. Become a CBSA employee, so be prepared to advertise your merits with measured and! However, will cause an immediate rejection of your response taking those courses will benefit by! Assess 4 of the teamwork at play, and say some self-affirmations to yourself crossing, tensions are high say. Like to lie and backbite others, and engaged workforce where diversity is and. A supportive force for their team leaders complete honesty as clearly and as... That, when crafting your CBSA application, you are your most influential advocate, so be to. Of value to share where you fall between being an asset versus a liability in such an.... In 'we ' terms in the future, with a mirror, look in. Are explicitly clear that you understand the values of the role for which you already have the job because currently! In a CBSA officer trainee officers must be tested by these types of interviews of. Read our terms of Use for more information characteristics and traits they 're looking for you to some... The recommended approach is to carve out more specific/measurable examples of your career understand that CBSA plays such... Can do to avoid repeating them exhibiting integrity specifically by hiring you examples to share your view! Users from the experience initially the ARC method role for which you already embrace CBSA core.. A background check, however, will cause an immediate rejection of your comfort zone while exhibiting integrity the of... Recruit their supervisors for help be a major challenge for you to hit some key points during interview! You take every effort to resolve any such situation on your own the eye, and expectations of the of. Concisely as possible determined to start my career off on the wall to those the cares... Be considered in isolation from each other, as they often overlap on the wall but...It will test how consistent you are in your responses, your approach, and your overall handling of the situation.It will probably evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. My experience is valuable to the job because I currently maintain those principles. I think its going to be about my removal from Canada but am scared that I will be detained and deported upon showing up for this interview.
It's clear that you understand the values of the CBSA. Psychological assessment7. It's clear that you have put in a lot of prep work - this is excellent! This way, you will showcase your honestly, your ability to recognize your mistake, and the willingness to correct the same all in one stroke. CBSA states all employees should 'ensure that allegations or evidence of misconduct or wrongdoing is reported immediately. There's a lot you can do to prepare yourself emotionally and physically for their stringent interview process. This is in the best interest of the team and their efforts. It goes on to say that respect 'is fundamental to our relationship with the Canadian public and contributes to a safe and healthy work environment that promotes engagement, openness, and transparency. Take notes on the relevant information which will guide you on how to respond and react. Are you the type to object to their approach and assert your own?
Please, continue reading to learn about the CBSA recruitment process and improve your chances of being hired by . In an interview, you are your most influential advocate, so be prepared to advertise your merits with measured confidence and humility. If you have had illicit participation in the past, be ready to disclose it for the sake of pure transparency.
How you answer this question will offer strong indicators of your sense of teamwork, your emotional intelligence and your sense of empathy. The knowledge I gained from taking those courses will benefit me in a career with CBSA because I already have prior knowledge that will be beneficial to your agency.". This approach shows the interviewer that it will not be a major challenge for you to abide by the conduct expectations. Prospective border services officers must be tested by these types of interviews because of the seriousness of the position. In answer to. Making decisions under pressure are challenging and can lead to task paralysis. For that reason, I will do everything to ensure that I act in integrity and abide by the CBSA ethos on and off duty.'. I work with passengers, searching bags and people. Try to incorporate their keywords naturally where you can. They want to ensure your motives are well aligned with their culture and meet the expectations of the role. They'll observe your skill level and see how well it matches to how you've presented yourself on your resume, as well as throughout the interview so far. With this question, your interviewer will be evaluating your judgement, personal integrity, values, and ethics. ", This is a good start! You want to support your management's ability to do their job while adhering to the standards and guidelines put out by HR whose conduct is often informed by their legal department.
We apologize, but this video has failed to load. It is one thing to not have a close working relationship with a coworker, but it is an entirely different situation if you aren't making efforts to collaborate with this member of your team. Do some fast physical exercises. Psychological assessment 7. If you have any relevant examples to share where you've faced similar situations, not is the time to flout your prior experience. It can strengthen communication and create a support system, emotionally and professionally. Additionally, it is worth examining why you believed strongly in your recommendation.So, what fueled your strong belief of this idea, and what were the reasons for it being shot down? I'd love to see more compelling detail around how the CBSA will benefit specifically by hiring you. This will speak to your emotional intelligence and how in control of youyr emotions you are, and how consistent your behavior and stress responses are. This scenario will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. Provide an answer that offers some personal insight, revealing your motivation, and how it aligns with their mission and core values. As a leader, you are often required to make split decisions for the good of the team. Exhibit a full comprehension of their expectations. You should absolutely avoid looking at your phone or the clock on the wall. 22.02.2021 - DBSA's Executive of Origination and Client Coverage, Mohan Vivekanandan joins Alishia Seckam for a discussion on economic stimulus strategies, . It's of value to share your big-picture view of the nuance of this situation. The values of the Canada Border Services Agency guide them in everything they do, and their hiring authorities want to ensure the person they hire already embraces their core values of respect, integrity, and professionalism. I will handle the workload by maintaining a positive attitude and enthusiasm.". Role play interview questions involve a participative scenario where your skills and responses are tested in the present, in real time. Basically, to exert a positive attitude and repress a negative one towards anyone.". A fellow team member's work is not meeting expectations. So overall, please start the process now and dont wait. Share how you handle such setbacks and what you would do to avoid repeating them. It will evaluate your ability to develop yourself, your skills, and whether you easily identify growth opportunities, are willing to step outside of your comfort zone, and are quick to hold yourself accountable for the actions you took, or the actions you promised to take, while staying true to your word and your integrity.
Learn more here. For Situational questions, the recommended approach is to apply the ARC method. Whenever possible, I recommend adding a qualifying statement at the end of your response.
They are curious to see whether you truly explore every avenue when dealing with a challenging person.
Identifying issues that hamper morale should be done promptly. The range of skills you will bring to the role is impressive, and you do a great job qualifying yourself. These values represent what the CBSA cares about and what they believe. Paperwork and filing reports can be repetitive and monotonous. CBSA Interview Questions. Terrific answer! There are too many variables to draw that conclusion. Obviously, this would be a serious situation that would require swift action and discretion. The AMAN IELTS App gives you fast, limitless access to all of the resources you need to study for your exam - anytime and wherever you choose. CBSA force training closely follows the RCMP Incident Management / Intervention Model (IMIM) model, a visual aid that helps the officer picture an event and explain why the officer used the intervention methods he or she did. I don't like to lie and backbite others, and I don't steal or put others down. You want to convey that you take every effort to resolve any such situation on your own before escalating it to your supervisor.
I have a healthy lifestyle which includes working out, spending quality time with family, and praying. Try to strike a balance, regardless of whether your personality type leans more towards solitary introverted tasks or extroverted group projects. If you have additional questions in regards to the SI process, contact us at our e-mail address of CBPHiringSI@cbp.dhs.gov. Before your interview, take the time to review their information on the CBSA government website, especially their Respect core value statement and their code of conduct for available information on diversity and inclusion. Detail what sets you apart. I understand that CBSA is looking to create a diverse, inclusive, and engaged workforce where diversity is fostered and valued. Hence, these were not hard decisions to make.". CBSA applicants (depending on the role for which you are applying) must pass strictly enforced medical testing. Reference list for EDI (Electronic Data Interchange) users from the Canadian importing and exporting community Walk the interviewer through your approach. Or do you fall somewhere in the middle ground, seeking more information before voicing any concerns? As a screening officer, it is easy to steal items left by passengers, and if you're smart you can get away with it.
They are on the same team as you and your team leader. An ambition to inherit additional responsibility, do whatever you can to bolster your team, and step outside of one's comfort zone exhibits a can-do attitude, adaptability, and flexibility. I enjoyed the environment and getting to interact with people from all over the world. I like that you are already answering in 'we' terms in the sense that you already have the job. They are explicitly clear that, when crafting your CBSA application, you must answer every question with complete honesty. The answers are feeling a touch repetitive, and one way to combat this is by weaving memorable stories and examples into your responses. The CBSA states, 'Values cannot be considered in isolation from each other, as they often overlap.
This course touched on many subjects such as interview and investigation, psychology, criminology, and issues in diversity. CBSA was what I wanted, but I can't reapply for at least 2 years. Working for the Canada Border Services Agency can be strenuous.
The competencies you'll be evaluated on are; developing self, flexibility, problem solving, meeting client needs, communication, teamwork, and self-control and composure. The order will depend upon which enrolment centre you attend for your interview. Poor morale has the potential to burn out your teams and can be detrimental to productivity. The knowledge I gained from taking those courses will benefit me in a career with CBSA in various ways. Offer any career accolades, personal achievements, industry-related training, linguistics, or volunteer work. Interview process at CBSA Overall experience Poor Excellent Easy Difficult Interview process length More than one month 38% About a week 31% About two weeks 23% About a month 8% About a day or two 0% Most reported steps On-site interview 82% Phone call/screening 55% Written test 36% Background check 36% Problem solving exercises 18%
Canada Border Services Agency managers at Toronto's Pearson airport allowed a small group of Hindu priests to avoid screening by female border . For instance, I traveled from Calgary to Toronto in Sept. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. Even PRs have no chance of being selected. (RESULT) As a result of my observation and honesty(tell the interviewer the positive result of your actions). You sound confident and ready to meet these expectations :).